Who we are
Our website address is cleaningleadspro.com and our purpose is to help connect cleaning professionals with both facility managers as well as homeowners actively looking for people to clean their space.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
The information provided through any contact forms available on our website are solely intended for our customer support for verification only. We assume that every prospect that registers by filling up our contact form automatically complies with our business policy.
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Google Analytics is used to find out demography, interest as well as the geographic location of the traffic visiting our website every day. At times, it assists us to determine which devices and operating systems used by the majority of our web traffic. Furthermore, it lets us figure out the exact URLs that led visitors to our website.
Who we share your data with
After compiling and sizing the data on our database, we make it accessible only to our customer support (in-house) so they are able to call every technician to verify their information. The data is then forwarded to a homeowner or facility manager for their approval before a technician is given the green signal.
To find out what information we have about you on our database, simply let us know and we will get back to you as fast as possible.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Every data collected through either our website or social media pages is channeled directly into our database, safely preserved using end-to-end data encryption process.
Your contact information
We collect information on cleaners and HVAC technicians for our in-house sales agents to adopt a more personal way to approach every prospect. Your contact information is stored on our database solely for our company’s purpose only and not for any other purpose.
How we protect your data
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
What data breach procedures we have in place
We implement a variety of security measures to ensure the safety of your personal information when you place an order for janitorial leads.
We implement a secure server; as a result, all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
What third parties we receive data from
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
The company has hired digital marketing agents to communicate with prospects online through social media. Only upon their consent, our customer representative is then given the green signal to make the first call.
What automated decision making and/or profiling we do with user data
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.